Shipping & Returns
Shipping & Returns Information
Welcome to our Shipping & Returns page! Here, you’ll find everything you need to know about how we handle shipping, returns, and exchanges. We aim to ensure a smooth and reassuring shopping experience for all our customers.
Shipping Details
We offer a variety of shipping options to fit your needs. Our standard delivery usually takes 3-5 working days, while express delivery can get your items to you within 1-2 days. Shipping fees are calculated at checkout, ensuring you know exactly what you’re paying upfront.
Delivery Methods
We partner with trusted carriers to ensure your retro treasures are delivered safely and promptly. You can check the status of your order in your account anytime. Plus, orders over £50 qualify for free shipping within the UK!
Our Return Policy
Returning items is straightforward with us. If you’re not happy with your purchase, just let us know within 30 days for a full refund or exchange. To initiate a return, ensure the items are unused and in their original packaging. Simply reach out to our customer support, and we’ll guide you through the process.
How It Works
To return an item, simply follow these steps: contact us to get a return authorization, package your item securely, and send it back to us. Once we receive it, processing your refund will be quick—typically within 5-7 business days. If you prefer an exchange, let us know which item you’d like, and we’ll make it happen as soon as possible!
Common Questions
Find answers to your most pressing questions about our shipping and return policies.
We offer various shipping methods to accommodate your needs, including standard and express options. Typically, orders are processed within 1-3 business days. Delivery time varies depending on your location, so please check our shipping page for detailed information.
If you’re not satisfied with your purchase, you can return it within 30 days for a full refund. Just make sure the item is unused and in its original packaging. For step-by-step return instructions, visit our returns policy page.
Yes, we do offer international shipping to select countries. Be sure to check our shipping options during checkout for availability and rates.
We strive for complete customer satisfaction. If you aren’t happy with your order, you can request a full refund. Please review our refund policy for specific conditions and processing times.
Shipping times depend on your chosen method. Domestic orders usually arrive within 3-5 business days after dispatch, while international shipping can take longer based on distance and customs processes.
If you need to make changes to your order, please contact us as soon as possible. We can modify or cancel orders within a short period after they’ve been placed, as long as they haven’t been processed for shipment yet.
Have more questions?
If you have any other questions or concerns, feel free to reach out to us. We’re here to help!