We Sell Retro

Terms & Conditions

Last updated: 8 October 2026

These terms apply to consumer purchases through wesellretro.com. Please read them alongside our Returns & Refunds Policy and Privacy Policy.

About us

We Sell Retro is operated by Ricky Bryans, sole trader, trading as We Sell Retro.

Business address: 10 Whinchat Gardens, Leighton Buzzard, LU7 4DJ
Email: support@wesellretro.com

We are not currently VAT registered and do not add VAT as a separate charge.

Our products

We sell retro video games, consoles, vintage toys, action figures, modern collectibles, trading cards, clothing and related goods.

Products may be new, pre-owned, vintage, loose, boxed or sealed. Each listing describes the particular product, its condition and included contents. Do not assume accessories, manuals, batteries or other extras are included unless the listing says so.

Read descriptions and inspect photographs before ordering. Screen settings can affect displayed colours.

Vintage and pre-owned goods may have age-related wear, but must still meet applicable consumer rights, taking account of their description, age, condition and price.

Prices and payment

Prices are shown in pounds sterling. Delivery charges and the final total are displayed before you place your order.

Available payment methods are shown at checkout. Payment must be successfully authorised before dispatch.

If we identify a pricing or listing error, we will contact you to resolve it. We will not charge you an increased amount without your agreement. Any cancellation or refund will be handled in accordance with your legal rights.

Orders and acceptance

Check your items, delivery address and contact details before submitting your order.

The initial order acknowledgement email confirms that we have received your order. Our contract with you is formed when we send our “on its way” email confirming that your order has been dispatched.

If we cannot fulfil an order—for example, because an item is unavailable—we will contact you promptly and refund any payment taken for the affected goods and associated delivery charges.

We will not substitute a different product without your agreement.

Dispatch and delivery

We dispatch in-stock orders within 48 hours of receiving successful payment. Dispatch time is separate from the carrier’s delivery time.

Standard delivery is currently £3.95. Available delivery destinations, options, charges and any delivery estimates are shown at checkout.

Any different arrangements for pre-orders or other products will be clearly stated before purchase.

Delivery estimates are estimates unless expressly agreed otherwise. We will contact you if a significant delay arises. Unless we agree otherwise, goods will be delivered within 30 days of the contract being formed. Your legal remedies for late delivery remain available.

Contact us promptly if delivery details need correcting. Once dispatched, changes may not be possible.

Goods remain our responsibility until you, or someone you nominate, receives them, except where you independently arrange a carrier not offered by us.

Cancellations and returns

For most online purchases, you have 14 days after the day you receive your goods to notify us that you wish to cancel, followed by another 14 days to return them.

Our Returns & Refunds Policy explains return postage, refunds, lawful deductions and relevant exceptions.

Faulty, damaged or incorrectly described goods have separate statutory protections.

Collectibles and product care

Collectible packaging may form part of an item’s value. Follow any manufacturer instructions and age warnings. An item’s collectible status does not override safety warnings or make it suitable for a particular age group.

We do not guarantee future collectible values, investment returns or particular contents from randomised sealed products unless expressly stated in the listing.

Your statutory rights and our responsibility

Nothing in these terms excludes or limits your statutory consumer rights.

We do not exclude or limit liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or anything else that cannot lawfully be excluded or limited.

We are responsible for loss or damage that is a foreseeable result of our breach of these terms or failure to use reasonable care and skill.

These terms are intended for consumer purchases. Please contact us before placing a trade or wholesale order.

Personal information

Our Privacy Policy explains how we collect and use personal information for orders, payments, delivery and customer support.

Questions and complaints

Contact support@wesellretro.com with your order number and details of your question or complaint. We will investigate and respond as soon as reasonably possible.

Applicable law

These terms are governed by the law of England and Wales, subject to mandatory consumer protections that apply where you live.

Nothing in these terms prevents you from bringing proceedings in the courts available to you under applicable consumer law, including the courts of Scotland or Northern Ireland where relevant.

Changes to these terms

We may update these terms for future purchases. The version in force when your order contract was formed applies to that order. Changes do not retrospectively reduce your rights.

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